- Why can't I send a higher top-up amount?
- I have previously topped-up my account for a much lower amount that is now being requested as the minimal one. Why?
- I’ve specified an incorrect phone number. How do I get my money back?
- What can I do if a top-up has not been received?
- What if i'll send an amount that is lower than the minimum required by the operator?
- How long do confirms take?
- How many confirmations requires to complete my order? How can I track my cryptocurrency transaction?
- I sent a top-up, but I received a lower amount. What is the reason?
- Why cannot I send a top-up?
How long does it take for a top-up to be sent?
As a rule, funds are deposited to a specified account within 5 minutes from the moment we received your payment. If it hasn’t happened, please contact our Support Team.