What are support staff working hours and when do i get a reply on my ticket?
Support staff working hours are:
* from Monday to Friday from 08:00 UTC+3 to 22:00 UTC+3
* Saturday, Sunday from 10:00 UTC+3 to 19:00 UTC+3
Average support answer time: from 30 minutes to 2 hours depending on your problem.
Please be patient and do not create multiple tickets for the same order/problem.